Senior Systems Administrator

Kenneth
Mangle

Cloud Infrastructure · Security · Automation & AI

10+ years designing and operating enterprise infrastructure across cloud, hybrid, and on-premise environments. I build custom integrations, lead large-scale migrations, and use AI tooling — including MCP server design — to turn complex IT operations into streamlined, automated workflows.

14kmangle@gmail.com 330-465-9747 Massillon, OH LinkedIn
Career

Experience

May 2024 – Apr 2026
Bloomerang
Remote
Senior Systems Administrator
  • Led automation initiatives and full account lifecycle management across line-of-business SaaS applications, standardizing Okta-driven provisioning workflows.
  • Architected and authored custom app-to-app integrations via RESTful APIs, eliminating manual data-sync processes across critical business systems.
  • Applied AI-assisted development workflows — using large language models as a force multiplier for scripting, documentation, and integration authoring — significantly accelerating delivery of internal tooling.
  • Designed, built, and managed Model Context Protocol (MCP) servers to extend AI assistant capabilities with internal systems and APIs, enabling context-aware automation across IT operations.
  • Collaborated with security and compliance teams to enforce least-privilege access controls and maintain audit readiness.
Mar 2022 – May 2024
Bloomerang
Indianapolis, IN
Systems Administrator
  • Designed and maintained identity lifecycle automation and SSO integrations, supporting rapid SaaS onboarding across a growing remote workforce.
  • Built custom Okta provisioning utilities where first-party connectors were unavailable, using APIs and scripting.
  • Drove continuous improvement of IT operational processes with a focus on security, auditability, and uptime.
Dec 2018 – Mar 2022
New Innovations, Inc.
Uniontown, OH
System Administrator
  • Managed virtualization cluster design, guest backups, patching, and scaling on Citrix XenServer with AWS S3 offsite backup.
  • Designed and deployed WPA2-Enterprise wireless with RADIUS/MS-CHAPv2 authentication and Cisco Meraki appliances; engineered transparent firewall segmentation between network zones.
  • Administered a two-node Windows Server AD forest, DNS, Group Policy, and Print Services in a HIPAA-regulated environment.
  • Managed Debian/CentOS Linux servers running FreeRADIUS, ISC-DHCP, OpenVPN, SAMBA, CUPS, FOG, and Firehol.
  • Implemented Okta SSO/2FA, Azure AD Sync, and custom provisioning integrations to centralize identity and support remote scaling.
Dec 2016 – Dec 2018
New Innovations, Inc.
Uniontown, OH
Internal IT Systems Owner
  • Took full ownership of company IT infrastructure; led domain migration, VMware-to-XenServer virtualization migration, and file server restructuring.
  • Deployed Ansible-automated Linux servers and implemented an RMM solution to minimize diagnostic and remediation time.
  • Implemented company-wide full disk encryption for HIPAA compliance; led Windows 10 OS upgrade via Lite Touch imaging.
  • Managed G Suite including third-party legal hold, versioning, and cloud backup controls.
Jan 2015 – Apr 2016
ARCIS Technology Group
Massillon, OH
Managed Services Help Desk Technician
  • Served as primary client contact for support triage, SLA reporting, and hardware/software quoting.
  • Identified network infrastructure vulnerabilities and proposed actionable improvements to security and usability.
  • Managed antivirus, patch, and routine maintenance workflows across a multi-client managed services portfolio.
Capabilities

Skills

Cloud & Infrastructure
AWS Hybrid Cloud XenServer VMware ESXi Backup & DR AWS S3
AI & Automation
MCP Server Design AI-Assisted Dev RESTful API Integration Ansible PowerShell Bash
Security & Compliance
Zero-Trust / IAM Okta SSO/MFA RADIUS/MS-CHAPv2 HIPAA Full Disk Encryption Firewall Design
Networking
Cisco Meraki VLAN / Segmentation WPA2-Enterprise DNS OpenVPN UTP / Wireless
Identity & Directory
Okta Lifecycle Mgmt Active Directory Azure AD Sync Group Policy LDAP
Systems
Windows Server 2012–2022 Debian Linux CentOS FreeRADIUS SAMBA FOG
Credentials

Education & Certifications

Okta Certified Professional
Okta · Issued May 2022
FEMA NIMS Certified
Federal Emergency Management Agency
A.A.S., Computer Networking — Microsoft Track
The University of Akron
2013–2016 · GPA 3.28 · Post-secondary enrollment during high school
High School Diploma with Honors
Dalton Local Schools
2011–2014 · National Honor Society · Post-secondary coursework at University of Akron
Beyond the terminal

Interests & Recognition

Outside of IT, I'm drawn to hands-on making — 3D CAD, FDM and resin printing, and CNC laser cutting were my original college aspirations and remain active hobbies. I keep a desert terrarium for my Leopard Gecko and surround it with succulents and creeping vines. I love cooking and exploring new cuisines. I've also been a long-time community contributor, most notably organizing a city-wide clothing giveaway in Orrville, OH that benefited 2,000+ Wayne County residents.